SalonBiz -Why are my NEW "web" services/providers not showing up on WebOpenings?

Depending on the POS, additional steps may be required to allow WebOpenings to see your services. Steps for SalonBiz are shown below, if you are using another POS provider, please contact support@octopi.com for additional assistance.

Guide to set up Web Openings in SalonBiz Central

Location Settings

  1. From SalonBiz Central™, click on Admin, then go to Online Booking.
  2. Click Settings.
  3. Click on the location you wish to edit
    • Check the Enable Web Openings box
    • Set the Web Openings Request Reason to Web Openings.
    • Set the Online Cancellation Reason, if not previously set for Online Booking. (* This reason will be used for both Online Booking and WebOpenings cancellations.)
  4. Click the Save Changes button when you are finished.
Location

Service Settings

  • From the Online Booking Settings screen, click on Services.
  • Click on Edit.
  • In the Web Openings column, place a check mark next to each service you wish to allow booking for via Web Openings.
  • Click the Save Changes button when you are finished.
Shared Services

Staff Settings

  1. From the Online Booking Settings screen, click on Staff.
  2. In the Web Openings Locations column, click on the location for which you wish to manage staff availability.
  3. Click on Edit.
  4. Click the Power Button on each staff’s picture to allow or disallow booking via Web Openings.
  5. Click the Save Changes button when you are finished.
Staff Settings

 

If you have performed the steps above and you are still having issues, please contact SalonBiz Support for assistance.