Meevo - Refund for a REACH Transaction (After Appointment/Checkout)

How do I process a refund for a REACH transaction, that has already been closed in Meevo?

1. Click on the Meevo logo to bring up the menu bar & click on Register.

2. Select the Transaction Editor tile.

3. Locate the transaction to be refunded.

4. Click Actions icon located to the right of the transaction.

5. Select Refund.

6. Select Credit Back to Client located at the lower right-hand side of the screen.

7. Enter in the Refund Reason and then click Apply Reason.

8. Select the payment method as Other.

9. Click on Reach PrePaid Booking.

10. Click on Finalize Sale in the bottom right-hand corner 2 times.